About us
About Sutton Coldfield IT Support
We are a friendly, local IT support business helping homes and small businesses across Sutton Coldfield and the surrounding West Midlands. Whatever the tech problem, we make it simple to sort out.
Local, based at our Reddicap office
Sutton Coldfield IT Support is a local IT support business based at our office on the Reddicap Trading Estate in Sutton Coldfield. Being local matters to us: it means we can turn up in person, get to know how you work, and give you a familiar face to call the next time something goes wrong.
We help home users and small businesses with the everyday technology they rely on, from a laptop that will not start to setting up email, backups and the computers a growing business runs on. If it plugs in, logs in or connects, we can usually help.
How we help
Three easy ways to get help
Choose whatever suits you best. Most jobs can be handled on-site, remotely, or by dropping your device in to the office.
On-site at your home or business
We come to you in Sutton Coldfield and the surrounding area, set up or fix your tech where it lives, and make sure it is working before we leave.
Secure remote support
For many problems we can connect to your computer over a secure link with your permission and sort it out while you watch, with no need for a visit.
Bring it to the office
You are welcome to drop a device in to us at our Reddicap Trading Estate office in Sutton Coldfield when that is easier for you.
Our approach
Friendly, honest help with no jargon
We know technology can be stressful, especially when you are stuck. Our job is to take that worry away and explain things in a way that makes sense.
- Plain English, never jargon, so you always know what we are doing and why.
- Honest advice, including when the cheaper option or a simple fix is the right one.
- One friendly local point of contact who gets to know you and your setup.
- No pressure and no hard sell. You decide what happens next.
- Clear, no-obligation quotes before any work begins.
Where we work
Serving Sutton Coldfield and nearby
We cover Sutton Coldfield and the surrounding West Midlands. If you are close by and not sure whether we can reach you, just ask.
- Sutton Coldfield
- Boldmere
- Wylde Green
- Four Oaks
- Mere Green
- Streetly
- Walmley
- Minworth
- Falcon Lodge
- Whitehouse Common
- New Oscott
- Little Aston
- Erdington
Ready to get your tech sorted?
Tell us what you need and we will give you a clear, no-obligation quote. Call or email and we will arrange a time that suits you.